FAQ

Just follow the size guide provided on each product page. You can also refer to the model info and their measurements to get a better idea of the fit.

If you need further help finding the right size, feel free to reach out to us at info@nabipolewear.com - we’re happy to help!

Not at all! All of our items have a high-quality inner garment which does not only make the wearing more comfortable but is also 100% sheer-proof.

Yes we do! Get an eco-friendly gift here! After purchase, the digital gift card will be sent via email and is valid for 1 year.

When paying by card, you can choose to be charged in your card’s currency or in KRW (South Korean Won).

Nabi is based in South Korea, which is why KRW is available.

Note: For most customers, choosing KRW (South Korean Won) offers a better exchange rate, as the conversion is handled by your bank. Exchange rates and fees may vary by card provider.

Yes! Nabi Polewear has a showroom in Seoul where you can try on, purchase and pick up your items in person.

📍 Address
55, Yanghwa-ro 3-gil, 5th Floor
Hapjeong-dong, Mapo-gu
Seoul, South Korea
서울특별시 마포구 양화로33길 55, 5층

🕒 Opening Hours
11:00 AM – 10:00 PM

At the showroom, you can enjoy fitting sessions and size consultation to find your perfect fit. You can also wear your new pieces immediately for a class or Open Pole session.

You may place your order through our website and select “Showroom Pickup” at checkout (online payment required), or order via email at info@nabipolewear.com and pay by card or cash at the showroom.

If you are staying in Seoul, we can also arrange hotel delivery or same-day courier service in selected areas. Please contact us for details.

We currently fulfil all orders from Seoul, South Korea. Read our full shipping policy.

We ship worldwide with FREE shipping on orders over $150 USD. Please refer to our shipping policy for more details. If your country is not listed among the shipping destinations, feel free to contact us at info@nabipolewear.com

International orders may be subject to import duties, taxes, or customs fees imposed by your country. These charges are applied once the parcel reaches its destination country and must be paid by the recipient. Nabi has no control over these charges and cannot predict what they may be. Please note that Nabi cannot be held responsible for any additional charges or delays that arise from customs processing. Customs policies vary widely by country, so we recommend contacting your local customs office for further information. In the event that a parcel is returned to us because the recipient refuses to pay the customs duties or clearance fees, Nabi will not issue a refund for the returned items. Additionally, any relevant expenses, including but not limited to round-trip shipping and customs fees, will be deducted from the refund amount.

Once your order is shipped, you’ll receive a tracking number via email to follow your package every step of the way.