FAQ

How do I know my size?

Just follow the size guide provided on each product page. You can also refer to the model info and their measurements to get a better idea of the fit.

If you need further help finding the right size, feel free to reach out to us at info@nabipolewear.com - we’re happy to help!

Are the white items see through?

Not at all! All of our items have a high-quality inner garment which does not only make the wearing more comfortable but is also 100% sheer-proof.

Where do you ship from?

We fulfill orders from two locations: our main warehouse in South Korea and our EU stock location in Germany. Orders will be shipped from the location with available stock, based on your delivery address and product availability. This helps us provide faster delivery times and reduce customs delays whenever possible. Read our full shipping policy.

Do you offer international shipping?

We ship worldwide with FREE shipping on orders over $150 USD. Please refer to our shipping policy for more details. If your country is not listed among the shipping destinations, feel free to contact us at info@nabipolewear.com

How long will my order take to arrive?

International orders are shipped with EMS Express Mail Service or DHL Express and typically arrive within 2–7 business days. While we strive for timely delivery, please note that delays may occur due to customs or transit issues. For more details, please refer to our full shipping policy.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email to follow your package every step of the way.

Can I pick up my order in Seoul?

Yes! Pickup is possible in Seoul. You can either pick up your item in person or have it sent to your hotel. Same-day courier delivery is also available in some areas - just contact us at info@nabipolewear.com